Pinnacle handles unique administration requirements and enables brokers to avoid the hassle of unnecessary paperwork.
We know that the job we do is critical to the relationships our brokers have with their clients, which is why we make working with us incredibly seamless.
Our dedicated sales team has extensive knowledge of the self-funded health benefits marketplace and understands how needs vary from company to company. As industry experts, we are available to train, develop and assist brokers with new business enrollment. While obtaining new business is vital, we work hard to help brokers maintain and satisfy their existing customer relationships. We provide excellent customer service, a complete portfolio of third-party administration (TPA) services, and consultation. From presentations to enrollment and reporting, we are available to assist when and where you need us. Additionally, we provide brokers the tools, reporting and analytics to develop strategies to reduce health care costs.
We have programmers, developers and infrastructure support housed internally, and work with proprietary systems that enable us to provide greater functionality with customization of services and a wide range of tools. We’re also one of the few TPAs with a co-location and, we run complete annual disaster recovery training, so you can rest assured that your data is secure and operations will continue in the most unexpected situations.