Integrating people and technology to provide the highest level of quality service of health benefits management.

What Our Clients Say

I have never had a problem with Pinnacle. You guys have been fantastic - I’ve received nothing but fair and helpful service. Everything has been explained so clearly and I am so lucky to have Pinnacle Claims Management [as our TPA].
Victoria E.
Marisa’s service was nothing short of miraculous. She resolved all of my concerns in a polite and efficient manner.
Cristl O.
I am very impressed with the service I received from Norma and Paul. Most importantly, Shannon bent over backwards to help me. Thank you for a great customer service experience overall!
Margaret S.
For many years now Pinnacle Claims Management has been our insurance plan administrator. Each time that I have called and spoken to a Pinnacle representative about insurance questions and concerns, I have always been treated with respect and compassion. The representatives always listen carefully to my questions, respond at a level that I can understand, never admonish me and say, "That information is on our website", and never make me feel that they are rushing to get to the next call. They are always patient and very friendly. Pinnacle is one service provider that I look forward to calling when I need assistance!
Dora C.
Customer Service sure knows how to get things done! Ken was both friendly and a great listener. I am impressed with the level of customer service I received. He actually made my day!
Randi B.

Contact Info


  • Phone: 800.649.9121
  • Headquarters Address:
    17620 Fitch Street
    Irvine, CA 92614