Integrating people and technology to provide the highest level of quality service of health benefits management.

What Our Clients Say

Christina Baugh was amazing, and understanding. She met me where I was. She was even able to diffuse me & calm me down. Even though it was almost time for her to leave since it was 5pm, she went above and beyond. Liz A.
HealthView is a great resource. It's much easier than my viewing my old provider's website and trying to understand the medical jargon; I can log in to see my medical claims and they are explained in a way that anyone can understand. It's so easy and convenient Jennifer T.
For many years now Pinnacle Claims Management has been our insurance plan administrator. Each time that I have called and spoken to a Pinnacle representative about insurance questions and concerns, I have always been treated with respect and compassion. The representatives always listen carefully to my questions, respond at a level that I can understand, never admonish me and say, "That information is on our website", and never make me feel that they are rushing to get to the next call. They are always patient and very friendly. Pinnacle is one service provider that I look forward to calling when I need assistance! Dora C.
I am very impressed with the service I received from Norma and Paul. Most importantly, Shannon bent over backwards to help me. Thank you for a great customer service experience overall! Margaret S.
Marisa’s service was nothing short of miraculous. She resolved all of my concerns in a polite and efficient manner. Cristl O.